At Little Smocks, we want you to be completely happy with your purchase. If something isn’t quite right, we’re here to help.
Returns
We accept returns within 14 days of delivery. To be eligible for a return:
Items must be unused, unworn, and unwashed
Items must be in their original condition with tags attached
Proof of purchase is required
Non-Returnable Items
For hygiene reasons, the following items cannot be returned unless faulty:
Sale or clearance items
Gift cards
Faulty or Incorrect Items
If you receive an item that is faulty, damaged, or incorrect, please contact us within 7 days of delivery. We will arrange a replacement or full refund, including return postage where applicable.
Refunds
Once your return is received and inspected, we will notify you of the outcome. Approved refunds will be processed to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs for change-of-mind returns.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
How to Start a Return
Please email us at support@littlesmocks.com with your order number and reason for return, and we’ll guide you through the next steps.
Refunds & Returns Policy
Refund FAQs
What is your refund policy?
We accept returns within 30 days of purchase for a full refund.
How do I request a refund?
Are shipping fees refundable?
Can I exchange my smock instead?
When will I get my refund?
Email us your order number and reason for refund.
Shipping fees are non-refundable unless the item arrived damaged or incorrect.
Yes, exchanges are possible within 30 days if the item is unused.
Refunds are processed within 7 business days after we receive your return.
Get in Touch
Questions about refunds? We’re here to help.
Little Smocks
We are a locally-sourced, specialized retailer offering high-quality products for infants, children, and new parents.
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